Return & Refund Policy

At DarwaishOnline.shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Customers may request a return within 2 days of receiving the order.
• Items must be unused, in original condition, and in original packaging.
• Products damaged due to misuse, negligence, or normal wear and tear are not eligible for return.

Refunds

• Refunds are processed only after the returned item has been received and inspected.
• Approved refunds will be issued through the original payment method or store credit within 30 business days.
• Shipping charges are non-refundable.

Exchanges

• Exchanges are available only for items received damaged, defective, or incorrect.

Non-Returnable Items

• Sale, clearance, customized, or personal-use items cannot be returned or refunded unless defective.

Return Shipping

• Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Contact Us

For return or refund requests, please contact us before sending any item back:

DarwaishOnline.shop
Fazal Town Phase-1, Rawalpindi, Pakistan
Email: [Your Email Address]
Phone/WhatsApp: +923345814263